About us

Store Info

Formats

Our downloads are high-quality MP3s encoded at 320 kbps, and lossless WAV files at slightly higher cost.

Payment

The shop processes all payments using Paypal Pro, which means you can pay using a Paypal Account, Bank transfer or Credit Card (Visa, Mastercard, Discover and American Express are supported), benefitting from the service and reliability of Paypal Pro.

Shipping and Delivery

We ship all physical merchandise using Canada Post. Orders usually ship within 1-2 days, but please allow 2-4 weeks for standard domestic delivery and up to 8 weeks for international orders to arrive.

Local pick-up is now an option if you’re located within Toronto. Our pickup address is located at 116 Massey Street, Toronto ON. We’re generally here from 10AM to 5PM Monday to Friday, but it’s not a bad idea to shoot us an e-mail at Email hidden; JavaScript is required in advance to make sure that everything is good to pick up!

Store Contact

Email us at info@paperbagrecords.com with your inquiry or order information. We’ll do our best to get you the answers that satisfy.

Defective Merchandise

If any merchandise you order is defective, please contact us at info@paperbagrecords.com with details.

Downloads

When you purchase downloadable products from the Shop, you’ll receive an email with a link to a download location for your purchase. If your download doesn’t work (you can use the link up to 3 times), please email us and we’ll make sure you get your purchase.

Platform and Security

The Paper Bag Records store uses Shopify e-commerce platform, and all transactions and sensitive data are handled by Paypal.